Terms & Conditions

Last Updated: September 2026

Welcome to Ghaarelu. By using our website and placing an order with us, you agree to the following Terms & Conditions.

1. About Ghaarelu

Ghaarelu is an online store offering household, kitchen, and everyday-use products to customers in Pakistan.

We reserve the right to update our products, prices, offers, and website content at any time.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and specifications displayed on our website are accurate.

However, slight differences in colour, appearance, size, or packaging may occur due to lighting, photography, screen settings, or changes made by manufacturers.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your:

• Full name

• Phone number

• Delivery address

• Email address, where required

We reserve the right to contact you to confirm your order before dispatch.

An order may be cancelled if the information provided is incomplete, inaccurate, or if the product is unavailable.

4. Prices & Payment

All product prices are displayed on the website and may be changed without prior notice.

Cash on Delivery (COD) may be available for eligible orders.

If a payment method is unavailable or fails, we may contact you to arrange an alternative payment method.

5. Shipping & Delivery

We aim to deliver orders within the estimated delivery period shown on our website.

Delivery times may vary depending on location, courier services, weather, public holidays, or other circumstances beyond our control.

For more information, please see our Shipping & Delivery Policy.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Products that are damaged, defective, or incorrect may be eligible for a return or exchange subject to the conditions of that policy.

7. Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Once an order has been dispatched, cancellation may no longer be possible.

8. Website Use

You agree to use the Ghaarelu website only for lawful purposes.

You must not attempt to:

• Misuse or damage the website

• Interfere with website security

• Submit false or misleading information

• Use the website for fraudulent activities

9. Intellectual Property

All content on the Ghaarelu website, including logos, branding, graphics, images, text, and design elements, belongs to Ghaarelu or its respective content providers and may not be copied or used without permission.

10. Third-Party Services

Our store may use third-party services such as Shopify, payment providers, courier companies, analytics services, and other service providers.

These services may have their own terms and privacy policies.

11. Changes to These Terms

Ghaarelu may update these Terms & Conditions from time to time.

Any changes will be posted on this page, and the Last Updated date will be changed accordingly.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

WhatsApp / Phone: 0309 0795558
Email: officialghaarelu@gmail.com

Ghaarelu

Har Ghar Ki Zaroorat.